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Delivery Information

UK

For UK deliveries we use Royal Mail, Parcel Force 48 and UPS Courier.  All packages above 2KG will be sent either via Parcel Force 48 or Courier depending on what is the best available delivery option.

For reasons of simplicity - we do not add any profit to our Royal Mail postage costs.  To be able to offer such great value for money postage rates, we have a clear policy regarding compensation for loss - please see below.

Postal options are calculated on a weight and dimension of package basis.

For Royal Mail deliveries we offer the choice of having a 'Signed For' option on delivery.  This is the default setting and you will need to opt out if you decide not to take this service.  Please note that this is the only Royal Mail service which gives any kind of postal reference number.  We will not be held responsible for any losses/damages if the 'Signed For' option is removed.  Please note that it is not possible for us make arrangements such as 'leave package behind the gate' etc.

For items which have had the 'Signed For' option removed then Milspec will provide 'Proof of Posting' but will not provide a compensation claim service.

Pay Pal orders - we can only send items to your registered Pay Pal account address.  Please add your work place address to your Pay Pal account if required.  We will not send any package to a differing address.

Please look at the options available carefully before making your choice.  We have done our best to make this as simple as possible.  If you have any questions then please contact us.

We will do our best to dispatch all orders within 24 hours.  Sometimes this can take longer at busy periods.

For mainland UK, all RIFs are sent via UPS Courier on a next working day basis - please note that these deliveries take place Monday to Friday and not over the weekend or holidays.  For some UK addresses this can in fact be a 2 day service depending on location.  If items are returned to us because the Courier could not make delivery (after 3 attempts) then we reserve the right to charge for any return costs to us and subsequent delivery.

For remote UK locations the indicated postage prices should be looked on as a guide only.  We do our very best to provide a competitive service.  If the postage cost turns out to be higher, then we will notify you and ask you to decide if you would like the sale to continue or to be cancelled.

Northern Ireland, Scottish Highlands Isle of Man and other UK off-shore islands - small packages under 1KG are not a problem - Royal Mail will be used. However for items over 1KG in weight then postage prices shown should be used as a guide only.  In those cases we will contact you for further guidance.  For RIF's the issue become slightly more problematical.  As the item could be transported via aircraft then we have found such items to be placed under review which can cause a delay in delivery.  Again you will be contacted for further guidance.

Channel Islands - all orders require Customs paperwork.  Small packages under 1KG are not a problem and Royal Mail will be used.  However for items above 1KG in weight or for RIF's then Parcel Force 48 will be used.  Please do not select Courier.

As we are now in our sixth year of trading we are very pleased to report that very few deliveries are ever lost.  We ask all of our UK customers to carefully consider which is the best option available and if in any doubt - contact us.

EUROPE

For Europe we offer either standard Airmail, International Signed For or UPS Courier.  Please note that for Airmail, the package is not insured or trackable in any way.  International Signed For provides a maximum insurance value of £50 and a certain amount of tracking (depending on receiving country).  The only certain tracking option is via UPS.  In all cases we have proof of posting which clearly shows postal address and cost paid.  We ask our European customers to carefully consider which is the best postal option available depending on order as we cannot be held responsible for any losses.  If you are a new customer to Milspec you may be asked for additional proof of identity and possible payment via Bank Transfer.  

Please note that for European UPS deliveries, the price shown is a guide only.  Please email us with full address details before placing an order so that we can give you an accurate quote.

Pay Pal is only available if the International Signed For Service or Courier is used.  We do not accept payment via Pay Pal when sending orders via standard Airmail.

All sales of Airsoft Guns (RIF) to Europe will require the customer to send a photograph of a suitable identity document which clearly shows age name and address.  It is the responsibility of the customer to ensure that all local laws are observed in full.  Milspec will not be liable for any losses that may occur in this way.  If items are returned to us in saleable condition then we will refund the cost of the item less any shipping charges and fees/fines.

AMERICAS CANADA & ASIA

We offer either standard Airmail or International Signed For Service.  Please note that for Airmail, the package is not insured or trackable in any way.  International Signed For provides a maximum insurance value of £50 and a certain amount of tracking (depending on receiving country).  In all cases we have proof of posting which clearly shows postal address and cost paid.  We ask our customers to carefully consider which is the best postal option available depending on order as we cannot be held responsible for any losses.  If you are a new customer to Milspec you may be asked for additional proof of identity and possible payment via Bank Transfer. 

Pay Pal is only available if the International Signed For Service is used.  We do not accept payment via Pay Pal when sending orders via standard Airmail.

We do not ship complete replica weapons to these countries.

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